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Cove Home Security Review
In a Nutshell: Cove's new security system offers personalized protection for your home against potential threats and environmental hazards. The system is controlled via a state-of-the-art touchscreen alarm panel and a robust mobile app, now available with all monitoring plans.
Cove Home Security Review
In a Nutshell: Cove's new security system offers personalized protection for your home against potential threats and environmental hazards. The system is controlled via a state-of-the-art touchscreen alarm panel and a robust mobile app, now available with all monitoring plans.
Cove Home Security Review
In a Nutshell: Cove's new security system offers personalized protection for your home against potential threats and environmental hazards. The system is controlled via a state-of-the-art touchscreen alarm panel and a robust mobile app, now available with all monitoring plans.
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Overview

Cove's monitoring solutions are tailored to guard against intrusions and natural disasters, providing unparalleled home security. Access your security system through a cutting-edge touchscreen monitoring panel with live video streaming and two-way communication with cameras. Managing your system is a breeze with the user-friendly touchscreen panel.

With three monitoring centers strategically located across the country, they offer 24/7 nationwide coverage, providing swift assistance in any emergency. Every plan includes a complimentary security camera and the option to enhance your setup with additional equipment like flood and fire detection.

Customers consistently praise Cove for its dedicated, friendly customer service. But is this home monitoring system right for you? Find out more about features, pricing, and more in this unbiased Cove review.

Features

Cove consists of two primary pieces of equipment–the hub and the alarm panel. Think of the hub as the brains of the operation, it plugs into an electrical outlet placed near your router. Using an ethernet cable, you connect the hub to the router, establishing an internet connection to the monitoring station to ensure a stable connection.

The easy-to-install, touchscreen panel mounts on the wall or sits on flat surfaces propped up like a picture frame. You can place up to four touchscreen alarm panels throughout your home wherever they are most convenient for you.

Through your panel, you can view your system status, arm and disarm your system, add users, and view live footage (Cove is currently the only DIY security company to offer this feature). The hub comes with a 24-hour backup battery and a backup cellular chip, and the panel comes with a 4-hour backup battery, so you won’t have to worry about losing your power or internet connection.

In addition, Cove has many other equipment options to keep your home protected:

  • Door Sensor: Protects doors, recommended for exterior entry points
  • Motion Detector: Pet friendly motion detection for an entire room
  • Ethernet connection with cellular backup for uninterrupted monitoring
  • Key Remote: Convenient handheld remote to arm or disarm your security system
  • Window Sensor: Protection for ground floor windows to prevent burglary
  • Glass Break Detector: Detects the sound of breaking glass to prevent home invasions
  • Smoke Detector: Monitors for fire and smoke
  • Flood Sensor: Flood detection to prevent home damage
  • CO Detector: Detects carbon monoxide levels before they become dangerous
  • Medical/Medical Button: Portable and waterproof alert button
  • Eufy Indoor Camera: 360-degree pan-and-tilt, privacy mode, and night vision
  • Eufy Outdoor Camera: Includes a solar panel for infinite charging
  • Eufy Doorbell Camera: Chime included, no existing wiring required
  • Cove Connect mobile app with enhanced functionality
  • Cove InstaText: Receive instant notifications and respond to emergencies via text
  • Cove Stream: Live video monitoring through the alarm panel

Plans & Pricing

Cove Home Security sells its hub, panel and sensors separately, giving customers the flexibility to purchase the monitoring systems as needed. Together, the hub and alarm panel cost $300 (without discounts). Then you can build your own monitoring system by purchasing additional equipment.

All plans come with a complimentary security camera. For additional camera equipment, you can add on an indoor camera ($59), Eufy doorbell camera ($99.99) or a Eufy outdoor camera ($129.99).

Cove offers professional installation and setup for $129.00 each, giving you the flexibility to choose between DIY installation or expert assistance.

All products come with a 60-day 100% money-back guarantee. Cove Home Security also offers special prices for the military, first responders/nurses, and teachers

What Sets Them Apart?

Other home security companies, like SimpliSafe or LifeShield, provide pre configured networks based on the size of your home. With Cove Home Security, you can create a custom-built solution online tailored to your home.

Customer Support

Customers praise Cove Home Security for their excellent, friendly customer support. The convenient live chat option means you can get answers to your questions without picking up the phone through the Cove Home Security website. You can also get in touch with customer support by phone.

You can also check out the Cove Home Security website for educational resources on how to better protect your home. The searchable FAQ also provides an easy-to-use resource to learn more about their products and features. Then stay up to date by signing up for the Cove Home Security newsletter.

Word on the Street

Cove Home Security has an impressive 4.3 out of 5 star rating on Google, an average of over 1,700 customer reviews. The company’s reputation matches up on TrustPilot where it received an excellent 5 star rating from over 5,700 customer reviews. Customers consistently give Cove high ratings for their excellent service and friendly customer support.

prosAndCons icon
Pros
  • Custom built system
  • 60 day money back guarantee
  • Excellent customer support
  • Affordable equipment and monitoring
  • Included installation guide walks you through setup
prosAndCons icon
Cons
  • Limited smart home capabilities
  • No self monitoring options
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Our Top 3 Picks
Cove at a Glance
8.4Editorial Score
Installation and ease of use
8.0
Offers straightforward installation and a generally user-friendly experience, some users might require additional support
Monitoring services
8.0
24/7 monitoring with solid response times, only one center
Cost and value
8.0
Pricing aligns with industry average, standard features, most fees upfront, standard contract terms
User reviews
8.0
Relatively new to the market but has quickly garnered a reputation for good customer service and ease of use
Customer service
10
Offers 24/7 support, a few contact methods, response times can be slow
Most Commonly Asked Questions About Home Security Systems
Buying a home security system is the best way to protect your home, your family, and your possessions. Got a question about home security? We`ve got answers! Read up on how home security systems work and shield your home today.
What is a home security system?
A home security system is designed to protect your entire home by securing different entry and exit points such as your doors and windows. It also goes beyond this and works to secure interior or open spaces where you keep all of your valuables. Home security systems are made up of a number of devices including cameras, motion sensors, and alarms that work with a central control panel in order to prevent intruders from entering your home.
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