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Cove Home Security Review
In a Nutshell: Cove's new security system offers personalized protection for your home against potential threats and environmental hazards. The system is controlled via a state-of-the-art touchscreen alarm panel and a robust mobile app, now available with all monitoring plans.
Cove Home Security Review
In a Nutshell: Cove's new security system offers personalized protection for your home against potential threats and environmental hazards. The system is controlled via a state-of-the-art touchscreen alarm panel and a robust mobile app, now available with all monitoring plans.
Cove Home Security Review

Overview

Cove's monitoring solutions are tailored to guard against intrusions and natural disasters, providing unparalleled home security. Access your security system through a cutting-edge touchscreen monitoring panel with two-way communication capabilities, ensuring seamless monitoring communication. Managing your system is a breeze with the user-friendly touchscreen panel.

With six monitoring centers strategically located across the country, they offer 24/7 nationwide coverage, providing swift assistance in any emergency. Every plan includes a complimentary security camera and the option to enhance your setup with additional equipment like flood and fire detection.

Customers consistently praise Cove for its dedicated, friendly customer service. But is this home monitoring system right for you? Find out more about features, pricing, and more in this unbiased Cove review.

Features

Cove consists of two primary pieces of equipment–the hub and the alarm panel. Think of the hub as the brains of the operation, it plugs into an electrical outlet placed near your router. Using an Ethernet cable, you connect the hub to the router, establishing an internet connection to the monitoring station to ensure a stable connection.

The easy-to-install, touchscreen panel mounts on the wall or sits on flat surfaces propped up on a picture frame. You can place up to four touchscreen alarm panels throughout your home wherever they are most convenient for you.

You can manage the panel using the Home and Call buttons. Two-way voice communication enables instant connection with the 24-hour live monitoring center. Microphone and speaker allow you to contact the center by phone as well as via text. The panel connects through cellular radio through AT&T’s network with a 24-hour backup battery, so you won’t have to worry about losing your power or internet connection.

In addition, Cove has many other equipment options to keep your home protected:

  • Door Sensor: Protects doors, recommended for exterior entry points
  • Motion Detector: Pet friendly motion detection for an entire room
  • Ethernet connection with cellular backup for uninterrupted monitoring
  • Key Remote: Convenient handheld remote to arm or disarm your security system
  • Window Sensor: Protection for ground floor windows to prevent burglary
  • Glass Break Detector: Detects the sound of breaking glass to prevent home invasions
  • Smoke Heat Freeze Detector: Monitors for fire or below freezing temperatures
  • Flood Sensor: Flood detection to prevent home damage
  • CO Detector: Detects carbon monoxide levels before they become dangerous
  • Medical/Medical Button: Portable and waterproof alert button
  • YI Indoor Camera: Security camera with motion detection, also detects a crying baby
  • Cove Connect mobile app with enhanced functionality
  • Cove InstaText: Receive instant notifications and respond to emergencies via text
  • CoveAssist: Two-way phone communication with Cove’s 24/7 monitoring center

Plans & Pricing

Cove Home Security sells its panel and sensors separately, giving customers the flexibility to purchase the monitoring systems as needed. The touch-screen panel base unit costs $249.00. Then you can build your own monitoring system by purchasing additional equipment.

Door and window sensors pair with the base unit and cost $15 each. Motion sensors cost $30 and come with arm, disarm, stay, and SOS (panic) buttons. Cove Security also sells a smoke detector ($95), glass break sensor ($35), flood sensor ($35). You can also purchase mobile alert systems like the security key remote ($25) or panic/medical button ($20).

All plans come with a complimentary security camera. For additional camera equipment, you can add on an indoor camera ($99), Skybell door camera ($189), Eufy doorbell camera ($99.99) or an Eufy outdoor camera ($199.99).

Cove offers professional installation and setup for $99.00 each, giving you the flexibility to choose between DIY installation or expert assistance.

All products come with a 60-day 100% money-back guarantee. Cove Home Security also offers special prices for the military, first responders/nurses, and teachers

What Sets Them Apart?

Other home security companies, like SimpliSafe or LifeShield, provide pre configured networks based on the size of your home. With Cove Home Security, you can create a custom-built solution online tailored to your home.

Customer Support

Customers praise Cove Home Security for their excellent, friendly customer support. The convenient live chat option means you can get answers to your questions without picking up the phone through the Cove Home Security website. You can also get in touch with customer support by phone.

You can also check out the Cove Home Security website for educational resources on how to better protect your home. The searchable FAQ also provides an easy-to-use resource to learn more about their products and features. Then stay up to date by signing up for the Cove Home Security newsletter.

Word on the Street

Cove Home Security has an impressive 4.8 out of 5 star rating on Google, an average of over 700 customer reviews. The company’s reputation matches up on TrustPilot where it received an excellent 5 star rating from over 600 customer reviews. Customers consistently give Cove high ratings for their excellent service and friendly customer support.

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Pros
  • Custom built system
  • 60 day money back guarantee
  • Excellent customer support
Cons
  • Limited smart home capabilities
  • No self monitoring options
Our Top 3 Picks
1
ADT
2
Vivint
3
Brinks
Cove at a Glance
7.8 Editorial Score
Installation and ease of use
8.0
Offers straightforward installation and a generally user-friendly experience, some users might require additional support
Monitoring services
8.0
24/7 monitoring with solid response times, only one center
Cost and value
8.0
Pricing aligns with industry average, standard features, most fees upfront, standard contract terms
User reviews
8.0
Relatively new to the market but has quickly garnered a reputation for good customer service and ease of use
Customer service
7.0
Support primarily available during business hours, some extended hours, a few contact methods, response times can be slow
Most Commonly Asked Questions About Home Security Systems
Buying a home security system is the best way to protect your home, your family, and your possessions. Got a question about home security? We`ve got answers! Read up on how home security systems work and shield your home today.
What is a home security system?
A home security system is designed to protect your entire home by securing different entry and exit points such as your doors and windows. It also goes beyond this and works to secure interior or open spaces where you keep all of your valuables. Home security systems are made up of a number of devices including cameras, motion sensors, and alarms that work with a central control panel in order to prevent intruders from entering your home.
How does a home security system work?
A home security system generally functions by installing different types of sensors, including motion sensors around different areas of your house. The control panel will arm or disarm the system and will sound an alarm if a security spot is triggered. Most reputable home security companies offer 24/7 around-the-clock monitoring and in the event that an alarm is triggered, they will first contact you and then the proper authorities.
What are the different types of home security systems?
There are a range of different types of home security systems that are worth looking into. The main difference between them is the monitoring, whether they are monitored or unmonitored. Unmonitored security systems often cost less and give you the ability to install and monitor them yourself, making them a cheaper option. Monitored systems are perhaps the more convenient option although more costly. They are monitored by a professional home security company who keeps an eye on your home 24/7 and will automatically provide emergency services in the case of an incident. Therefore, you can leave your home and head out for the day with peace of mind that your belongings are safe and secure.
Professionally-installed systems vs. DIY Home Security systems
When deciding which home security system is the one for you, you should determine if you'd like a professional to install your system or if you prefer to go the DIY route. With a professionally installed system, you don't have to worry about installing it incorrectly because a trained security professional will come to your house, install it, and usually will show you how to use the system. They tend to be higher quality and more reliable than DIY systems. However, professionally installed systems tend to cost more because most providers charge an installation fee plus it can take more time as you will have to wait for a professional to come to your house when they have availability.DIY systems tend to be less expensive as you don't have to pay an installation fee; you can install it as soon as you get the system. You can also build your system gradually and add pieces as needed and they tend to be easier to move from one home to another. However, DIY systems are harder to install in large, multilevel homes and are harder to maintain as your provider might not have a professional to repair it.
Should I opt for a wired or wireless home security system?
Generally wireless home security systems are more advanced due to their flexibility and customization. They allow you to easily connect different devices to your home security system via Bluetooth or Wi-Fi. However, it has often been said that wired systems are more reliable as they are not dependent on internet or cellular connectivity.
Is it worth investing in a home security system?
The short answer, yes. In recent years there has been a significant increase in the number of burglaries taking place meaning that more and more people have started to look into purchasing home security systems. Although they can be pricey to install, in the long term, having a home security system can actually save you money by helping to reduce your homeowner's insurance. It is certainly safe to say that home security systems are the most effective way to deter intruders from entering your home.
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We aim to provide valuable content and useful comparison features to our visitors through our free online resource. It's important to note that we receive advertising compensation from companies featured on our site, which influences the positioning and order in which brands (and/or their products) are displayed, as well as the assigned score. Please be aware that the inclusion of company listings on this page doesn't imply endorsement. We don't feature all providers available in the market. Any information presented on this page, including pricing, is subject to change without notice. We want to emphasize that we disclaim all representations and warranties concerning the accuracy of the information provided on this site, unless otherwise explicitly stated in our Terms of Use.
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