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Brinks Home Security Review

In a nutshell: Brinks Home Security is a trusted name in the home security industry with a history spanning over 160 years. They are committed to providing powerful and reliable smart home security solutions, with a focus on fast alarm response times. Their award-winning customer service is available around the clock, ready to assist via phone, text, or chat. See why over a million Americans are trusting Brinks Home for their safety.

Brinks Home Security Review

Overview

As a trusted name in the security industry, Brinks Home Security holds more than 160 years of experience. The company offers a comprehensive package with high-quality devices and seamless integration with smart platforms. Not only do they provide powerful and reliable smart home security with fast alarm response times, they are also a proven leader in smart home technology and security. With an array of affordable packages, Brinks Home has something for everyone, making it accessible to a wide range of customers.

A standout feature of Brinks Home Security is its award-winning customer service. Whether you need assistance over the phone, through text, or via chat, their highly trained professionals are always ready to help. This dedication to exceptional customer support ensures that users feel confident and well-supported in their security efforts.

Overall, Brinks Home Security stands as a reliable and experienced choice for those seeking comprehensive home security solutions. With their rich history and commitment to innovation and customer service, they continue to be a top contender in the industry.

Features

Brinks Home Security offers a range of impressive features that make it a top choice for both residential and business security needs. Here are some key perks of the Brinks Home system:

Flexible Installation Options: You can choose from a DIY approach or enjoy the convenience of professional installation with Brinks Home. With over-the-phone support, setting up your Brinks Home security system is a stress-free experience. For those opting for the top-tier plan, Brinks Home offers free professional installation, ensuring that your system is properly set up.

Seamless Integrations with Alexa and Google Assistant: Brinks Home has partnered with Alarm.com, enabling seamless integrations with popular voice assistants like Alexa and Google Assistant. This means you can control your Brinks Home devices using simple voice commands, adding an extra layer of convenience to your home security management.

User-Friendly Mobile App: The Brinks Home app is a standout feature of Brinks Home Security. Designed to be user-friendly, the app works seamlessly on both iPhones and Android devices, putting the power of controlling all smart products right at your fingertips. It allows you to remotely monitor and control your security system, view live video feeds, receive notifications, and manage various smart devices in your home, all from the convenience of your smartphone.

24/7 Professional Monitoring: Brinks Home ensures round-the-clock protection with their 24/7 professional monitoring service. Even during power outages, the system remains operational thanks to its cellular backup feature and the alarm panel's 24-hour battery backup. This ensures continuous surveillance and rapid response to any potential threats.

Maximum Security - With a vigilant team of professionals monitoring around the clock, the company takes security seriously. In the event of any alarm, they promptly respond and communicate with both you and first responders. Having a fast response time can be critical to ensuring your family's safety.

Emergency Responders - One of the core promises of Brinks Home Security is peace of mind, guaranteed. When a potential threat is detected by their system, a Brinks Home professional will call to assess the situation's validity. If assistance is required, the company will promptly dispatch emergency responders to address the situation effectively.

Plans and Pricing

Brinks Home offers three different plans with varying equipment and monitoring costs:

Smart Security Essential: This plan includes the IQ 2.0 control panel, 1 motion sensor, 2 door sensors, a yard sign, and stickers. The equipment cost is $360, and the monthly monitoring fee is $39.99.

Smart Security Complete: With this plan, you get the IQ 2.0 control panel, 1 motion sensor, 2 door sensors, the SkyBell Slim Line Video Doorbell, a yard sign, and stickers. The equipment cost is $519, and the monthly monitoring fee is $44.99.

Smart Security Ultimate: The Ultimate plan includes the IQ 2.0 control panel, 1 motion sensor, 3 door sensors, the SkyBell Slim Line Video Doorbell, an outdoor camera, a yard sign, and stickers. The equipment cost is $799, and the monthly monitoring fee is $49.99.

While the monthly fees may not be the lowest, Brinks Home offers comprehensive security packages with various equipment options to suit different needs. It is also important to note that early termination fees, additional taxes, and fees may apply.

To receive a free quote with Brinks Home Security, you can contact the company via phone at 1-833-589-1495 or visit the official website for more information.

What Sets Them Apart

What makes Brinks Home stand out from other home security systems on the market is that the company offers a free, professional installation service. Brinks Home is one of the few companies to offer both support over the phone or, with the Ultimate package, professional installation on the house.

Customer Support

Customer testimonials reinforce the positive experience with Brinks Home Security. Customers express satisfaction with the ease of control through the mobile app, appreciation for the promptness of text and email alerts during tests, and a profound sense of safety, whether at home or away. If you wish to contact the customer support team, you can do so via phone. The friendly team of staff is available 24/7 for any inquiries.

Pros

Award-winning customer service
160+ years of experience
24/7 monitoring

Cons

Costly plans
No short-term contracts

Our Top 3 Picks

ADT

Vivint

Brinks

Installation and ease of use

9.0

Professional setup, highly user-friendly controls; Home Complete systems are noted for ease of use and efficiency

Monitoring services

9.0

Constant monitoring with fast response times, typically within a minute, effective technology

Cost and value

7.0

Pricing can be higher than average which is worth it for the quick respond times, long-term contracts

User reviews

8.0

Receives a mixed response, many appreciate reliability and monitoring services, some concern over contract flexibility

Customer service

8.0

Standard business hours plus some extended hours, multiple contact methods, and staff are competent

Most Commonly Asked Questions About Home Security Systems

Buying a home security system is the best way to protect your home, your family, and your possessions. Got a question about home security? We`ve got answers! Read up on how home security systems work and shield your home today.

What is a home security system?

A home security system is designed to protect your entire home by securing different entry and exit points such as your doors and windows. It also goes beyond this and works to secure interior or open spaces where you keep all of your valuables. Home security systems are made up of a number of devices including cameras, motion sensors, and alarms that work with a central control panel in order to prevent intruders from entering your home.

How does a home security system work?

A home security system generally functions by installing different types of sensors, including motion sensors around different areas of your house. The control panel will arm or disarm the system and will sound an alarm if a security spot is triggered. Most reputable home security companies offer 24/7 around-the-clock monitoring and in the event that an alarm is triggered, they will first contact you and then the proper authorities.

What are the different types of home security systems?

There are a range of different types of home security systems that are worth looking into. The main difference between them is the monitoring, whether they are monitored or unmonitored. Unmonitored security systems often cost less and give you the ability to install and monitor them yourself, making them a cheaper option. Monitored systems are perhaps the more convenient option although more costly. They are monitored by a professional home security company who keeps an eye on your home 24/7 and will automatically provide emergency services in the case of an incident. Therefore, you can leave your home and head out for the day with peace of mind that your belongings are safe and secure.

Professionally-installed systems vs. DIY Home Security systems

When deciding which home security system is the one for you, you should determine if you'd like a professional to install your system or if you prefer to go the DIY route. With a professionally installed system, you don't have to worry about installing it incorrectly because a trained security professional will come to your house, install it, and usually will show you how to use the system. They tend to be higher quality and more reliable than DIY systems. However, professionally installed systems tend to cost more because most providers charge an installation fee plus it can take more time as you will have to wait for a professional to come to your house when they have availability.DIY systems tend to be less expensive as you don't have to pay an installation fee; you can install it as soon as you get the system. You can also build your system gradually and add pieces as needed and they tend to be easier to move from one home to another. However, DIY systems are harder to install in large, multilevel homes and are harder to maintain as your provider might not have a professional to repair it.

Should I opt for a wired or wireless home security system?

Generally wireless home security systems are more advanced due to their flexibility and customization. They allow you to easily connect different devices to your home security system via Bluetooth or Wi-Fi. However, it has often been said that wired systems are more reliable as they are not dependent on internet or cellular connectivity.

Is it worth investing in a home security system?

The short answer, yes. In recent years there has been a significant increase in the number of burglaries taking place meaning that more and more people have started to look into purchasing home security systems. Although they can be pricey to install, in the long term, having a home security system can actually save you money by helping to reduce your homeowner's insurance. It is certainly safe to say that home security systems are the most effective way to deter intruders from entering your home.

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