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SimpliSafe In-Depth Review
In a nutshell: Simplisafe presents an advanced home security system with equipment that can be installed in minutes, either by yourself or with the help of a SimpliSafe certified technician. While their systems have unparalleled range and secret alerts, they do not offer smart home automation, and there are high upfront equipment costs, so if you’re looking for an affordable system with smart home automation, they might not be right for you.
SimpliSafe In-Depth Review
In a nutshell: Simplisafe presents an advanced home security system with equipment that can be installed in minutes, either by yourself or with the help of a SimpliSafe certified technician. While their systems have unparalleled range and secret alerts, they do not offer smart home automation, and there are high upfront equipment costs, so if you’re looking for an affordable system with smart home automation, they might not be right for you.
SimpliSafe In-Depth Review

Overview

SimpliSafe Home Security presents an advanced home security system with cutting-edge technology that ensures full protection for your home. From unparalleled range to secret alerts, you'll have guaranteed satisfaction with this system. Otherwise, you can get your money back. Living up to its name, SimpliSafe offers equipment that requires a simple setup and can be installed within minutes. This home protection company now provides home security for over 3 million homes with it's award-winning security system.

Features

SimpliSafe Home Security has been chosen the #1 home security system from Business Insider and Editors' Choice of CNET, PC Magazine, and many more. Let's explore the many features that create this award-winning system:

  • Live professional monitoring with guaranteed police alerts
  • Backup for the unexpected including power cuts, wifi issues, and natural disasters
  • Fire and water damage protection
  • Concealed protection to decrease visibility
  • Human detection only avoids unnecessary alarms from animals and vehicles
  • Secret alerts for private areas
  • Add family and friends to your alarm notifications for extra protection
  • Duress PIN which sends emergency help when someone forces you to disarm your home system
  • Mobile-friendly for on-the-go alarm management
  • Customized for your home

Link your home digital devices including Alexa, Google Assistant, August Locks, or Apple Watch.

Plans & Pricing

All SimpliSafe home protection plans include an option for interactive monitoring that includes 24/7 alerts if danger is detected as well as guaranteed police dispatch. Customers can enjoy their first month free and cancel at any time with a no-contract policy. By opting for interactive monitoring you can save 20% on each of the following available packages:

The Foundation

A 4-piece package including a base station, keypad, entry sensor, and motion sensor for $245.

The Essentials

A 6-piece package including a base station, keypad, motion sensor, and 3 entry sensors for $275.

The Lighthouse

A 7-piece package including two Wireless Outdoor Security Cameras, two Motion Sensors, and four Entry Sensors for $465.

The Hearth

A 9-piece package including a base station, keypad, key fob, motion sensor, 105dB siren, smoke detector, and 3 entry sensors for $395.

The Beacon

A 10-piece package including two Wireless Outdoor Security Cameras, two Motion Sensors, and four Entry Sensors for $465.

The Knox

A 13-piece package including a base station, keypad, key fob, 105dB siren, smoke detector, 2 motion sensors, and 6 entry sensors for $470.

The Haven

A 14-piece package including 1 base station, keypad, key fob, panic button, freezer sensor, water sensor, smoke detector, 105dB siren, 2 motion sensors, and 4 entry sensors for $510.

What Sets Them Apart?

So what makes SimpliSafe Home Security so special? Some of these stand out features set them apart from the other home security systems on the market:

350% faster dispatch time

SimpliSafe works closely with the police to confirm if the alarm is real, or not. This requests police assistance from a reliable source. They will instantly dispatch help, unlike other alarm companies who do not verify every alarm.

Save on money

Unlike other companies, SimpliSafe cut out the middlemen and markup, offering home security without a contract so that you can enjoy more security for less.

Unparalleled range

Often home wireless security systems struggle to provide protection over your entire home. With SimpliSafe, rest assured, you benefit from overall protection with a wireless range up to 1000ft.

Dual-sensor trigger

Many doorbell cameras detect any form of motion that passes, however Video Doorbell Pro has two sensors built in to detect only human form as well as the heat signature of people. In this way, you will not receive unnecessary alerts from animals or cars.

Apply to any type of home

Unlike other video doorbells, SimpliSafe works with almost any type of home setup, including both modern and dated systems.

Best battery lifespan in the industry

With a life span of almost a decade, batteries within the entry sensors will almost never need to be changed, an advantage point over competitors.

Customer Support

SimpliSafe Home Security delivers excellent standards of service to its customers. With an extremely informative website, individuals can benefit from detailed articles on each system and products which cover information on what the product is, how it works, and also installation instructions.

The knowledge sharing doesn't stop there, SimpliSafe also presents a thorough FAQ section for individuals to browse at any time. Users can connect with each other and share personal feedback through user forums provided by the company which can be super helpful.

If you wish to contact the company directly with a compliment or a complaint you can do so by email at any time or by phone where you can reach a SimpliSafe customer service member any day of the week between 9:00 am – Midnight, EST.

Word On The Street

SimpliSafe is a BBB accredited business with an A+ rating. However, they have acquired 235 customer complaints over the last 3 years. The majority of this negative feedback is in relation to refund delays and other communication issues.

On the other hand, SimpliSafe has received praise from many including Business Insider stating it as “The Best Home Security System”, The Wirecutter applauding "consistent monitoring response times" and CNET suggesting “SimpliSafe belongs at the top of your list”.

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Pros
  • 24/7 professional monitoring
  • No contract required
Cons
  • Upfront equipment costs
  • No home automation available
Our Top 3 Picks
Simplisafe at a Glance
7.4 Editorial Score
Installation and ease of use
8.0
DIY-friendly with straightforward installation, some minor issues
Monitoring services
6.0
Always monitored, decent response times and technology, one backup center, generally reliable
Cost and value
8.0
Good selection of features, pricing structure is transparent with minimal hidden fees and some flexibility in contract terms
User reviews
8.0
Majority of reviews are positive, many users commend its ease of installation and use
Customer service
7.0
Available during standard business hours, multiple ways to get in touch, response times are acceptable, staff are capable
Most Commonly Asked Questions About Home Security Systems
Buying a home security system is the best way to protect your home, your family, and your possessions. Got a question about home security? We`ve got answers! Read up on how home security systems work and shield your home today.
What is a home security system?
A home security system is designed to protect your entire home by securing different entry and exit points such as your doors and windows. It also goes beyond this and works to secure interior or open spaces where you keep all of your valuables. Home security systems are made up of a number of devices including cameras, motion sensors, and alarms that work with a central control panel in order to prevent intruders from entering your home.
How does a home security system work?
A home security system generally functions by installing different types of sensors, including motion sensors around different areas of your house. The control panel will arm or disarm the system and will sound an alarm if a security spot is triggered. Most reputable home security companies offer 24/7 around-the-clock monitoring and in the event that an alarm is triggered, they will first contact you and then the proper authorities.
What are the different types of home security systems?
There are a range of different types of home security systems that are worth looking into. The main difference between them is the monitoring, whether they are monitored or unmonitored. Unmonitored security systems often cost less and give you the ability to install and monitor them yourself, making them a cheaper option. Monitored systems are perhaps the more convenient option although more costly. They are monitored by a professional home security company who keeps an eye on your home 24/7 and will automatically provide emergency services in the case of an incident. Therefore, you can leave your home and head out for the day with peace of mind that your belongings are safe and secure.
Professionally-installed systems vs. DIY Home Security systems
When deciding which home security system is the one for you, you should determine if you'd like a professional to install your system or if you prefer to go the DIY route. With a professionally installed system, you don't have to worry about installing it incorrectly because a trained security professional will come to your house, install it, and usually will show you how to use the system. They tend to be higher quality and more reliable than DIY systems. However, professionally installed systems tend to cost more because most providers charge an installation fee plus it can take more time as you will have to wait for a professional to come to your house when they have availability.DIY systems tend to be less expensive as you don't have to pay an installation fee; you can install it as soon as you get the system. You can also build your system gradually and add pieces as needed and they tend to be easier to move from one home to another. However, DIY systems are harder to install in large, multilevel homes and are harder to maintain as your provider might not have a professional to repair it.
Should I opt for a wired or wireless home security system?
Generally wireless home security systems are more advanced due to their flexibility and customization. They allow you to easily connect different devices to your home security system via Bluetooth or Wi-Fi. However, it has often been said that wired systems are more reliable as they are not dependent on internet or cellular connectivity.
Is it worth investing in a home security system?
The short answer, yes. In recent years there has been a significant increase in the number of burglaries taking place meaning that more and more people have started to look into purchasing home security systems. Although they can be pricey to install, in the long term, having a home security system can actually save you money by helping to reduce your homeowner's insurance. It is certainly safe to say that home security systems are the most effective way to deter intruders from entering your home.
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