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Brinks Home Security Review

In a nutshell: Brinks Home Security is a trusted name in the home security industry with a history spanning over 160 years. They are committed to providing powerful and reliable smart home security solutions, with a focus on fast alarm response times. Their award-winning customer service is available around the clock, ready to assist via phone, text, or chat. See why over a million Americans are trusting Brinks Home for their safety.

Brinks Home Security Review

Overview

As a trusted name in the security industry, Brinks Home Security holds more than 160 years of experience. The company offers a comprehensive package with high-quality devices and seamless integration with smart platforms. Not only do they provide powerful and reliable smart home security with fast alarm response times, they are also a proven leader in smart home technology and security. With an array of affordable packages, Brinks Home has something for everyone, making it accessible to a wide range of customers.

A standout feature of Brinks Home Security is its award-winning customer service. Whether you need assistance over the phone, through text, or via chat, their highly trained professionals are always ready to help. This dedication to exceptional customer support ensures that users feel confident and well-supported in their security efforts.

Overall, Brinks Home Security stands as a reliable and experienced choice for those seeking comprehensive home security solutions. With their rich history and commitment to innovation and customer service, they continue to be a top contender in the industry.

Features

Brinks Home Security offers a range of impressive features that make it a top choice for both residential and business security needs. Here are some key perks of the Brinks Home system:

Flexible Installation Options: You can choose from a DIY approach or enjoy the convenience of professional installation with Brinks Home. With over-the-phone support, setting up your Brinks Home security system is a stress-free experience. For those opting for the top-tier plan, Brinks Home offers free professional installation, ensuring that your system is properly set up.

Seamless Integrations with Alexa and Google Assistant: Brinks Home has partnered with Alarm.com, enabling seamless integrations with popular voice assistants like Alexa and Google Assistant. This means you can control your Brinks Home devices using simple voice commands, adding an extra layer of convenience to your home security management.

User-Friendly Mobile App: The Brinks Home app is a standout feature of Brinks Home Security. Designed to be user-friendly, the app works seamlessly on both iPhones and Android devices, putting the power of controlling all smart products right at your fingertips. It allows you to remotely monitor and control your security system, view live video feeds, receive notifications, and manage various smart devices in your home, all from the convenience of your smartphone.

24/7 Professional Monitoring: Brinks Home ensures round-the-clock protection with their 24/7 professional monitoring service. Even during power outages, the system remains operational thanks to its cellular backup feature and the alarm panel's 24-hour battery backup. This ensures continuous surveillance and rapid response to any potential threats.

Maximum Security - With a vigilant team of professionals monitoring around the clock, the company takes security seriously. In the event of any alarm, they promptly respond and communicate with both you and first responders. Having a fast response time can be critical to ensuring your family's safety.

Emergency Responders - One of the core promises of Brinks Home Security is peace of mind, guaranteed. When a potential threat is detected by their system, a Brinks Home professional will call to assess the situation's validity. If assistance is required, the company will promptly dispatch emergency responders to address the situation effectively.

Plans and Pricing

Brinks Home offers three different plans with varying equipment and monitoring costs:

Smart Security Essential: This plan includes the IQ 2.0 control panel, 1 motion sensor, 2 door sensors, a yard sign, and stickers. The equipment cost is $360, and the monthly monitoring fee is $39.99.

Smart Security Complete: With this plan, you get the IQ 2.0 control panel, 1 motion sensor, 2 door sensors, the SkyBell Slim Line Video Doorbell, a yard sign, and stickers. The equipment cost is $519, and the monthly monitoring fee is $44.99.

Smart Security Ultimate: The Ultimate plan includes the IQ 2.0 control panel, 1 motion sensor, 3 door sensors, the SkyBell Slim Line Video Doorbell, an outdoor camera, a yard sign, and stickers. The equipment cost is $799, and the monthly monitoring fee is $49.99.

While the monthly fees may not be the lowest, Brinks Home offers comprehensive security packages with various equipment options to suit different needs. It is also important to note that early termination fees, additional taxes, and fees may apply.

To receive a free quote with Brinks Home Security, you can contact the company via phone at 1-833-589-1495 or visit the official website for more information.

What Sets Them Apart

What makes Brinks Home stand out from other home security systems on the market is that the company offers a free, professional installation service. Brinks Home is one of the few companies to offer both support over the phone or, with the Ultimate package, professional installation on the house.

Customer Support

Customer testimonials reinforce the positive experience with Brinks Home Security. Customers express satisfaction with the ease of control through the mobile app, appreciation for the promptness of text and email alerts during tests, and a profound sense of safety, whether at home or away. If you wish to contact the customer support team, you can do so via phone. The friendly team of staff is available 24/7 for any inquiries.

Pros

Award-winning customer service
160+ years of experience
24/7 monitoring

Cons

Costly plans
No short-term contracts

Our Top 3 Picks

ADT

Vivint

Brinks

Installation and ease of use

9.0

Professional setup, highly user-friendly controls; Home Complete systems are noted for ease of use and efficiency

Monitoring services

9.0

Constant monitoring with fast response times, typically within a minute, effective technology

Cost and value

7.0

Pricing can be higher than average which is worth it for the quick respond times, long-term contracts

User reviews

8.0

Receives a mixed response, many appreciate reliability and monitoring services, some concern over contract flexibility

Customer service

8.0

Standard business hours plus some extended hours, multiple contact methods, and staff are competent

Most Commonly Asked Questions About Home Security Systems

Buying a home security system is the best way to protect your home, your family, and your possessions. Got a question about home security? We've got answers! Read up on how home security systems work and shield your home today.

What is a home security system?

A home security system is designed to protect your entire home by securing different entry and exit points such as your doors and windows. It also goes beyond this and works to secure interior or open spaces where you keep all of your valuables. Home security systems are made up of a number of devices including cameras, motion sensors, and alarms that work with a central control panel in order to prevent intruders from entering your home.

How does a home security camera system work?

A home security system generally functions by installing a camera either indoors or outside and can detect motion in the area in which it is surveilling. The video is typically sent to a built-in storage device or through cloud storage, and you can access all of your images and video clips through your monitor or receiver. Many cameras are outfitted with motion detectors, which will start recording any time they sense movement in range. If you get a camera with pan-and-tilt capabilities, the camera lens will point itself automatically in the direction it senses motion and start recording.

What are the different types of home security camera systems?

There are a range of different types of home security camera systems that are worth looking into. It is important to first identify what type of camera you want and the purpose of this camera. Do you want an outdoor camera to survey the perimeter of your house, a doorbell camera to see who is at your front door and when you get deliveries, or an indoor camera to keep an eye on the inside of your house when you are not there? When looking for the perfect camera for your needs, you should also consider the tilt and pan range of the camera to ensure it is capturing the entire area you want to see.

Should I opt for a wired or wireless home security camera system?

Generally, wireless home security camera systems are more advanced due to their flexibility and customization. They allow you to easily connect different devices to your home security system via Bluetooth or Wi-Fi, so you can watch the footage from any device anywhere you are. Wireless home alarm cameras also tend to be more discrete since there are no visible wires. However, it has often been said that wired camera systems are more reliable as they are not dependent on internet or cellular connectivity.

What are the different features to look for in a home security camera system?

Durability & Design
When you're looking at outdoor cameras, it's important to think about the weather in the area you live in. If it rains or snows where you live, you'll need a waterproof/water-resistant outdoor camera that will withstand the elements. In areas where there is a lot of dirt, you'll want an outdoor camera with a dust-tight design. For indoor cameras, you might want a camera that is more discrete and not as obvious whereas your outdoor camera should be more visible to scare off potential burglars.

Video Quality
Most security cameras have a 1080p HD resolution, however, some might have 720p HD resolution. You'll want a camera with a high-definition resolution, especially for areas with varying levels of lighting to avoid glares or shadows from getting in the way of an otherwise clear picture and making it look more like reality.

Field of View
The field of view refers to how wide the camera's lens is. You'll want a field of view of at least 120 degrees with 180 degrees being the maximum which shows everything in front and to the sides of the camera. Another option is to get a camera that pans all the way around to have a larger field of view.

Night Vision
If you get a camera, you obviously want to see footage 24/7 because anything can happen any time of the day or night. Night vision can either be in the form of infrared via LED sensors or from a bright white spotlight. LED sensors to produce black-and-white footage at night, which might be preferable for indoor cameras to avoid shining a bright white spotlight in your home, whereas the spotlight might be helpful for outdoor cameras to ward off burglars and raise awareness of the area.

Audio
Cameras with speakers and built-in microphones allow for two-way communication via the mobile app, so that you can talk to your kids, or someone at your door, or to even tell a deliveryman where to hide your packages.

Is it worth investing in a home security camera system?

The short answer, yes. In recent years there has been a significant increase in the number of burglaries taking place meaning that more and more people have started to look into purchasing home security systems. Although they can be pricey to install, in the long term, having a home security camera system can actually save you money by helping to reduce your homeowners insurance. It is certainly safe to say that home alarm cameras are the most effective way to deter intruders from entering your home.

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